Wakey Jakey

Support

Need a hand? Email us at support@bybetterhuman.com and we'll get back to you. We usually reply within 1–2 business days.

Common questions

The alarm didn't play Jakey's voice

Make sure you granted the alarm permission when prompted, and that the app generated a briefing the night before (it needs an internet connection to generate; the alarm then plays the cached audio). If a briefing hasn't generated yet, the alarm falls back to a bundled sound.

How do I manage or cancel my subscription?

Subscriptions are billed through the App Store. On your iPhone, go to Settings → Apple ID → Subscriptions, select Wakey Jakey, and change or cancel your plan there. Canceling stops future renewals; you keep access through the end of the current period.

How do I delete my account and data?

In the app, open the Account menu and choose Delete Account. This permanently removes your account, your stored briefings, and associated data, and signs you out. See our Privacy Policy for details.

Which devices are supported?

Wakey Jakey requires iPhone running iOS 26 or later.

Contact

By Better Human — support@bybetterhuman.com.